Testimonials

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5 stars for Dakota, Zack & Joe!!

06-Sep-2017

Cherlyn C.

Store Location: Rogers, AR
5 stars for Dakota, Zack & Joe!! First of all, Joe was an excellent down to earth salesman that was wonderful to work with. Today Dakota and Zack delivered my table and they were very friendly & helpful. There was a problem with one of my chairs and was quickly resolved. I give them all 5 stars!



Aaron was professional!

06-Sep-2017

Giuseppe M.

Store Location: North Little Rock, AR
We just got in town. Looking for a counter height kitchen table. Aaron was very professional, and kind. We immediately decided to purchase the madaket cntr table. Thanks again.



Amazing service !!

06-Sep-2017

Cindy W.

Store Location: Mobile, AL
We love all the furniture and sales assistance (Derry) that we have received from Hanks. When one of our couches developed an imperfection in the leather, we call Hanks. Sheree our customer service person was amazing!! she called me about it immediately and was so friendly and attentive. She called me often to update me on our replacement. Within two weeks of notifying Hanks about our claim, we had a brand new replacement in our home. Sheree called me shortly after delivery to make sure that we were satisfied with our replacement and service. Amazing service !!



David made it a pleasure to do business with Hank's!

06-Sep-2017

Wally P.

Store Location: Rogers, AR
David was very friendly and accommodating. He was able to pull up our order on the computer and get it loaded on to our trailer in a timely fashion. He made it a pleasure to do business with Hanks. Thank you. Wally Portmann



Great service from Callie in WLR!

06-Sep-2017

Jo H.

Store Location: West Little Rock, AR
Really great service from Callie at the West Little Rock store! She greeted us, listened to what we were looking for and found the perfect piece for our entrance hall. The process was quick and easy! We will definitely return to this location because they have so many options to choose from.



Harrison is a person of character and integrity!

06-Sep-2017

Nancy W.

Store Location: Bentonville, AR
I do not like shopping due to pushy, stay-in-your-face sales people; therefore, i was pleasantly surprised to find Harrison Jones was anything but. He met me at the door and respectfully answered all my questions with patience. He was very articulate and spoke with clarity regarding the characteristics of the sofa he showed me. I did purchase the item and while writing up the transaction, we talked enough for me to realize Harrison is a person of character and integrity. In the future I will return to Hank's because of him. Whoever hired Harrison should get a raise!



I will drive 4+ hrs to buy furniture from Hanks!

06-Sep-2017

Kay P.

Store Location: Rogers, AR
I live in Oklahoma & stopped in your store on my way thru Ft.Smith Ar, purchased the gathering table from them & picked it up from the Rogers store. I had an issue with the table and turned out to be under warranty from the manuf. I had to follow up too many times with the other store and Kelvin was able to help & Rogers store was closer. It was the customer service of Kelvin that had me coming back! I felt comfortable with him and most importantly trusted him to his word. I have also been back to purchase a Paula Dean Bed as well as other pieces i'm working toward. When I picked up my stuff the GREAT whse staff really took care of me - I wrote their names down as well - Justin, Delfino, Steve, & Dakota all were super helpful to this old lady ! I thank them and Kelvin for all they do - Now I will drive 4+ hrs to buy furniture from Hanks.



Love our new mattresses and recliners!

06-Sep-2017

Rachel W.

Store Location: Russellville, AR
Trevor was very knowledgeable about all the furniture. He helped us choose the best mattresses for the way we sleep. He also helped us pick the best recliners for our needs. He is very professional, friendly and patient. This was a great shopping and buying experience.



No high pressure sales!

06-Sep-2017

Chad S.

Store Location: Rogers, AR
We had a great experience as we looked at furniture. No high pressure sales. The purchasing aspect went smooth and efficiently,



Outstanding Customer Service!

06-Sep-2017

Mat H.

Store Location: Rogers, AR
Outstanding Customer Service! David wrapped up the package and got us loaded up. Thank You Sir!!!



We will always buy our furniture from Hank's!

06-Sep-2017

Alan S.

Store Location: Fort Smith, AR
This was our second bedroom furniture we purchased. The sales people at the store have always went out of there way to help. William and the staff got our mattress replaced with a new one that we purchased over 4 years ago. They even helped us after the sale. We will always buy our furniture from them for now own.



We will be repeat customers!

06-Sep-2017

Cindy W.

Store Location: Mobile, AL
When we redecorated our living room we shopped several stores. Hanks had exactly the style, and prices,we had hoped to find. Our sales person, Derry, was so attentive and helpful, not to mention funny :). He helped us find exactly what we wanted, handled our special order, and was always quick to respond to our requests and questions. When one of the tables arrived with small imperfections, Derry had a replacement in our home within a week! We are now searching for furniture for our recent expansion, and we will shop at Hanks!



We will definitely be back!

06-Sep-2017

Lester A.

Store Location: Rogers, AR
My husband and I went to the Hanks location in Rogers AR. We had an amazing experience with Duawn and Kelvin! We will definitely be back!



Zack & Dakota were cheerful and efficient!

06-Sep-2017

Laura D.

Store Location: Rogers, AR
I actually bought my furniture from a salesman that is no longer there, Howard, but Zack and Dakota delivered to our apartment and were great! It was 100 degrees outside and they were cheerful and efficient with their work anyway! Thanks so much!!!



Davd Ramey was very nice.

05-Sep-2017

Tom H.

Store Location: Rogers, AR
David Ramey was on the floor assembling furniture when I strolled in from the loading dock (no one was on the dock). He immediately offered to get me set up and loaded, and was very nice during the process.



Zack and Dakota were cheerful and efficient!

05-Sep-2017

Laura D.

Store Location: Fayetteville, AR
I actually bought my furniture from a salesman that is no longer there, Howard, but Zack and Dakota delivered to our apartment and were great! It was 100 degrees outside and they were cheerful and efficient with their work anyway! Thanks so much!!!



12 years of excellent service!

28-Aug-2017

Jen C.

Store Location: Mobile, AL
We have been purchasing with Darry at Hanks for more than 12 years. We always get excellent service, great pricing and delivery much faster than other stores in our area. You can't go wrong here, they always have a wide selections from designer names to more one of a kind finds. You can't go wrong, give Darry a call!



5 stars!

28-Aug-2017

Anthony M.

Store Location: Bentonville, AR
Derek was very knowledgeable about each product. Exceptional service. 5 Stars.



Delivered on time! Great attitude!

28-Aug-2017

Kit K.

Store Location: Rogers, AR
I just received the two chairs that I ordered from Roy and not only did they come in as promised, the delivery experience was outstanding. Jacob delivered them to my home and he took great care in unwrapping and placing them in the proper location. He was very careful of my home and had a wonderful attitude. This is my first purchase with Hanks and I will return and ask for Roy and Jacob.



I'm in love with all my new furniture!

28-Aug-2017

Erica S.

Store Location: Rogers, AR
I'm in love with all my new furniture. My salesman Joe was the best. I wasn't sure what size place I was moving to or what all I needed but I knew exactly what I was looking for. He gave me the option to put 20 percent down and think about it. That held all of my furniture in the warehouse for the weekend. Thank goodness because I ended up buying all of it. I've now had my sofa chair ottoman recliner and kitchen chairs for about a week and I can't say one bad thing about them. The equity is amazing. I couldn't be more pleased. I did purchase a white sofa with the extra lifetime spray protection. Me being a red wine drinking I figured that was a good idea. I will say that I have got the sofa a little dirty in the process of moving but as Joe said it'll wipe right off. To my surprise it did. Thank you Joe for all your help. I will definitely be a returning customer. As for the delivery boys Dakota and Zack. They were sweethearts. They put my recliner together for me and managed to get it up my apartment stairway without hitting a wall. I have to say that is talent because I have had other delivery drivers that were not so lucky. They were very friendly and professional. I highly recommend them.



Irma, you are fabulous!!!

28-Aug-2017

Tamara B.

Store Location: West Little Rock, AR
My husband and I shopped all day and were extremely tired of high pressured sales, me mostly! We came in, told Irma what we were looking for and she was great! She showed us several options and allowed us time to talk privately, revisit all our options and go back to her! I love this sales technique! She has a wonderful sense of humor, which dealing with me you need:) it's very hard to sale me something because I get turned off quickly and walk out depending on my perception of a sales person. Well, Irma got me because she was so sweet and not overbearing! She will be my go-to for now on! I had a good time shopping and she even made me smile as I swiped my card for payment (I hate spending money...lol)! Very patient and kind woman! I left feeling like I made a new friend, not just spent a lot of money! Irma, you are fabulous!!! God Bless!



Josh was friendly and knowledgeable!

28-Aug-2017

Dawn M.

Store Location: Texarkana, TX
Josh was very friendly and knowledgeable. He was very patient and understanding of my needs. He took time to show me around the store. I will be coming back to him when I am ready to make my purchases..



Made my shopping experience so smooth!

28-Aug-2017

Amy B.

Store Location: Mobile, AL
From the minute I walked in she helped me pick out furniture for every room and was so very pleasant and professional! She is awesome at her job!! Made my shopping experience so smooth!



Rob is the man to go to!

28-Aug-2017

Joshua K.

Store Location: West Little Rock, AR
It was great. Rob is the man to go to for your furniture needs. He didn't pressure us at all. He gave us room to look around but was there when we had questions. It was a lot less stressful than I thought it would be. It wasn't stressful at all. I would go back there for our next furniture purchase.



Rogers Delivery guys were amazing!

28-Aug-2017

Stephanie H.

Store Location: Rogers, AR
We had our couch and recliner replaced, and the delivery men, Steve and Aaron, were amazing. They were extremely efficient and professional. They were the two that turned our Hanks experience around. Thank you for your help!



So glad we went to Hank's!

28-Aug-2017

Robert & Lora G.

Store Location: Pensacola, FL
I'm so glad we went to Hanks Fine Furniture. James and Angelo were amazing! They took care of everything for us and opened the warehouse on the day it was closed just for us! They went above and beyond for us. Go see them, they will do it for u too!



These guys were great with the delivery!

28-Aug-2017

Chris C.

Store Location: Rogers, AR
These guys were great with the delivery! Very professional.



Very good place to shop!

28-Aug-2017

Galen H.

Store Location: Jonesboro
Had a very good day with Mike and all the sales team very good place to shop



We are more than pleased with the entire experience.

28-Aug-2017

Rebecca K.

Store Location: West Little Rock, AR
Our experience at Hanks was awesome. Rob greeted is at the door. It was a comfortable buying experience. Rob gave us room to browse the store but he was always close by to answer any questions. He understood our need and what we wanted in style. He was educated about the products on the showroom floor, their location and features. We didn't know furniture shopping could be so easy. We are more than pleased with the entire experience.



Aaron is a great salesperson!

23-Aug-2017

Bill W.

Store Location: North Little Rock, AR
In North Little Rock... Aaron in the Salesperson to see. Great salesperson and very nice young man to deal with. You owe it to yourself to enjoy your shopping experience and Aaron will make sure you do.



Brandi was great!

23-Aug-2017

Annette T.

Store Location: Mobile, AL
Brandi was very professional and friendly. She took the time to show me the different recliners in the store and answered my questions.



Go see Darry in Mobile, AL!

23-Aug-2017

Allison B.

Store Location: Mobile, AL
Darry was extremely professional and helpful with our living room purchase. I would highly recommend going to see him at Hanks before going any where else!!!



Great delivery guys!

23-Aug-2017

Mandy F.

Store Location: Rogers, AR
Dakota S. and Aaron delivered & set up our furniture. They were professional and very nice. Couldn't ask for any better service than they provided.



Our purchasing experience was a definite plus!

23-Aug-2017

Nanci G.

Store Location: Rogers, AR
Beginning with our salesperson, Harry, to our service desk help from Jacob, and to our delivery service from Dakota and Zack, our purchasing experience was a definite plus! We received great info from Harry as to our possible purchase, Jacob assisted us quickly at the service desk very pleasantly, and it ended with two young but very professional guys...Dakota and Zack. They made sure the chair was good, placed the chair where it best suited us, and completed a series of checks to make sure all was done correctly and completely. Everything was explained to us. They were fun and didn't treat the delivery just as another job to do.



Professional!

23-Aug-2017

Nancy H.

Store Location: Mobile, AL
Best service ever and price....Dee and Tee were so professional....thank you....



Return customers!

23-Aug-2017

Maria M.

Store Location: Destin, FL
Our first purchase at a Hanks Fine Furniture Store was in North Little Rock back in 2006. We where super pleased with the sectional we bought back then. So when it was time to get a new one we went back to Hanks in Destin (where we currently live) and bought another one! Alec was very professional as well as helpful and so was the delivery crew! I can't say enough good things about the products Hank sells and the service team!



Thanks again for the expedient delivery!!

23-Aug-2017

Michaelle C.

Store Location: Rogers, AR
Dakota and Zack delivered and set up my dining room set. They were very professional, courteous and cleaned up everything. They also had an ottoman I purchased and were nice enough to take to the basement where I wanted it. I will purchase again from Hanks Fine Furniture in Roger, AR. Thanks again for the expedient delivery!!



Very satisfied with our experience! Thank You Hanks!

23-Aug-2017

Mark L.

Store Location: Rogers, AR
Sam was great to work with. Dakota and Zack delivered our furniture and was very polite and careful with our new pieces! Very satisfied with our experience! Thank You Hanks!



We had fun!

23-Aug-2017

Kit K.

Store Location: Rogers, AR
Roy was very patient and knowledgeable about the furniture and had good recommendations. There was no needless pressure. I went in looking for recliners and bought two beautiful high-back chairs. We had fun!



Dakota & Zack were very professional!

18-Aug-2017

Edie P.

Store Location: Rogers, AR
Delivery was very prompt. Dakota & Zack were the delivery guys for our furniture. They were both very professional, friendly and thorough in checking to ensure the furniture was not damaged and in perfect condition. Very quick with the unloading, setup and clean-up. Thanks again, guys.



Great furniture shopping experience!

18-Aug-2017

Bryan N.

Store Location: Rogers, AR
From my salesman Sam to the delivery guys, Dakota and Zack, this was a great furniture shopping experience. Thanks!



Great sales and delivery team!

18-Aug-2017

Don and Shellie D.

Store Location: Rogers, AR
We went shopping for a new living room set. We hate it when salesmen pester you and don't let you look or have privacy to discuss how you feel about various pieces with your spouse while shopping. Our salesmen Roy was the perfect mix of allowing us the freedom to shop as we like to but made himself available periodically in case we had questions. Hanks was our first stop but I wanted to check out a few other stores to be sure the set we found there was in fact the set we really wanted. We visited a couple of other stores and at the next one the salesmen followed us EVERYWHERE despite our telling him we preferred to look alone and we'd come find him if we needed him. It was so annoying! It was bad enough we left. In the end we went back to Hanks Fine Furniture and bought our new living room set. The furniture quality was better than those at the other stores that cost the same price. Delivery looked to be almost 2 weeks away due to how far out we live but they ended up being able to get it delivered to us in just 4 days instead. The young men who delivered our furniture were very polite and professional. They carefully unpacked, unloaded, and installed all 5 pieces in a timely fashion despite the fact the lift on their truck had stopped working before they got to our house. They carefully put the pieces together and showed us how everything worked (electrical), answering all of our questions. It was the best delivery service we have ever gotten anywhere. We were very very pleased! It was our first purchase from Hanks. We will be back!



I highly recommend Hank's!

18-Aug-2017

J. Hibdon

Store Location: Rogers, AR
My mom and I had an excellent experience working with Kelvin. Kelvin was extremely patient and went above and beyond helping us find the perfect items for my mom's new house and, ensured they were delivered as quickly as he could get them there. I highly recommend Hank's!



Just what we needed!

18-Aug-2017

Dwight & Carolyn Y.

Store Location: Rogers, AR
Duawn did a great job helping us find just the piece we needed. Jacob was very helpful assisting on our checkout.



Pleased with my purchase!

18-Aug-2017

April W.

Store Location: Mobile, AL
I truly appreciate the time and care that Mr. Shoemore took to help me find what I was looking for. I feel assured and pleased with my purchase because of his service.



Prompt and professional!

18-Aug-2017

Nancy B.

Store Location: Rogers, AR
Delivery was prompt and professional by Steve and Aaron.



Rob is the reason I return to Hank's!

18-Aug-2017

Julia J.

Store Location: West Little Rock, AR
I have purchased 4 times in within the last 3 years every time from Rob Elkins. Rob is always a joy to work with and is the reason I continue I return to hanks. Rob rocks!



The prices are very competitive!

18-Aug-2017

Wendy G.

Store Location: Destin, FL
I had easy excellent service! No pressure! The prices are very competitive! Highly recommend Hanks Fine Furniture!



Daryn was extremely helpful

16-Aug-2017

Jim P.

Store Location: Destin, FL
Daryn was extremely helpful. He listened to what I was looking for and did not try to just fill a spot. He was pleasant and made sure everything was ready for pick up.



Great severvice! Professional and friendly!

16-Aug-2017

Christy D.

Store Location: Rogers, AR
Great service from salesman Joe. Delivery guys Dakota and Zack were professional and friendly while setting up our sectional. Would definitely recommend Hank's for your furniture needs.



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