Testimonials

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ABOVE AND BEYOND!

22-May-2017

Sharon A.

Store Location: Little Rock, AR
ABOVE AND BEYOND! I believe customer service make or break your shopping experience. My husband and I had an awesome shopping experience because of Jared (our sales associate). Jared went over and beyond, he was full of information and very professional. Hank's didn't have what I was looking for, but I bought something anyway, because of his customer service. Thank you Jared for enjoying what you do and allowing it to show.



Above and beyond!

22-May-2017

Bill B.

Store Location: Destin, FL
We had a little bit of difficulty from a Delivery standpoint but overall the experience was pleasurable and Daryn went above and beyond to make sure we were taken care of.............Good Guy!!!!!!!!!



Beautiful funiture!

22-May-2017

Karen S.

Store Location: Conway, AR
We purchased an entertainment center from Hanks and it is beautiful! We went into the store with an idea of what we wanted and they helped us find exactly what we were looking for. We also purchased our bedroom set there and love it too. We know we can get high quality furniture at a great price and the salespeople always help us find exactly what we are looking for. Thank you Hanks!



Best quality and best service!

22-May-2017

Regina G.

Store Location: Destin, FL
Recently purchased the Gathering dining set. The quality is the best and the service we received at Hanks can't be beat (Katie Kahn is the best). Nice to have an affordable, quality place to purchase furniture. Will be returning for our future furniture needs!!!!



I was very happy with my service.

22-May-2017

Jacinta P.

Store Location: Texarkana, TX
It was a very nice and helpful environment. I will be back again for future purchases. I will also tell all friends and family to go there. My salesman was very polite and helpful. He answered all my questions completely. I was very happy with my service.



Outstanding, thumps up and attaboy.

22-May-2017

William O.

Store Location: Panama City, FL
Scott was a very professional person. Showed us various sets of furniture after we explained what we were looking for. Patiently waited on us after 3 days of shopping. Outstanding, thumps up and attaboy.



Professional and very helpful

22-May-2017

Teresa H.

Store Location: Panama City, FL
Andrew assisted in helping us purchase a bedroom suite. He was professional and very helpful. We enjoyed our transaction and will return to Andrew for future purchases. Thanks so much.



Sales Associate was helpful and patient!

22-May-2017

Karen G.

Store Location: Rogers, AR
The first time I went into Hanks was several weeks ago and Trisha was "perfect"...just the right amount of great information about features I didn't know, and all of the answers to questions I had. I really wasn't intending to purchase that day (I figured my "hunt" was going to be a long one, but...she helped me find the exact chair I was looking for and I bought it that day. So, when I was tasked with buying furniture for a clients new home, I called Trisha! Got everything we needed thanks to her helping me run all over the store. Thank you Trisha for all your input, help and patience!!



Salesperson made us feel at ease.

22-May-2017

Jessica and Charles T.

Store Location: Mobile, AL
My husband and I purchased the Optimus cream, power, sofa, loveseat, and recliner. Darry was the salesperson who helped my husband and I. He's a very nice man, helpful, and had a great sense of humor. He really made us feel at ease and was no pressure which was great as it was a big purchase. We are very happy with our purchase and are really enjoying the furniture set! :)



Strong work ethic!

22-May-2017

Ted & Karen U.

Store Location: Rogers, AR
On Tuesday, May 2, 2017, we returned a damaged, leather Bernhardt recliner and replaced it with a new one. Dakota helped us inspect and repack our new recliner. He was very helpful, polite and thorough as he inspected and repacked the new recliner. We really appreciated him working so hard in making sure we were satisfied with our replacement recliner. You can tell he has a strong work ethic and customer satisfaction. Thank you Dakota!



Thank you, Trish!!

22-May-2017

Brena B.

Store Location: Rogers, AR
Trish was very patient with us while we were trying to decided on which Jaipur piece we wanted to purchase. She also told us about your program for home builders; which, we will be looking into while building our home. She was very friendly and engaging. Thank you Trish!!



We are returning customers!

22-May-2017

Jack L.

Store Location: Rogers, AR
We visited most every furniture store between Fayetteville and Bentonville before buying anything. Harry helped us but didn't hover. He was there when we would have questions and was very knowledgeable. We ordered a living room and dining room set. Harry would call occasionally and let us know what was happening. Harry was great! Then we needed a mattress and came to Harry and Hanks first. We left and went to a major mattress store but came back to Hanks to buy our mattress. Harry knew more about the same mattress then they did and Hanks price was better!!! You can't beat that!



We love Hank's FINE furniture!

22-May-2017

Danelle B.

Store Location: Rogers, AR
Harry sold us a Queen mattress and box springs. He took good care of us, even when there was a mishap with our delivery, he did right by us. We love Hank's FINE furniture!



We will only buy from Hank's!

22-May-2017

Lee W.

Store Location: Jonesboro, AR
We went to Hank's to buy a mattress. The service and attention from Zach Churchwell was amazing. Zach Churchwell as well as a lady named Tiffany from the office took care of all the paperwork and we got the mattress that we felt would meet our needs. Zach and Tiffany went above and beyond to take care of us. We won't be doing business anywhere else except Hank's and we will always have Zach Churchwell to help us. Hats off to this store as we have never have had a bad experience with these folks.



A great experience for all!

03-May-2017

Cathy H.

Store Location: Rogers, AR
Sammy made a lot of time for my designer and I to choose and purchase items for my new lake house. He was professional and positive. A great experience for all!



Above and beyond!

03-May-2017

Connie A.

Store Location: Fort Smith, AR
I purchased a new bed at Hanks Furniture this week and it was delivered today. The base of the bed is a power foundation witch has a remote control. 3 very nice young men got my bed all set up and discovered the remote was no where to be found. We went through the boxes over and over again and no remote. We called my sales man to let him know what had happened and to my surprise he offered to bring a remote to me. 45 min. later he was here at my home and making sure my remote would work. He is a very nice young man by the name of Jay Balli. He is the assistant manager and took the time out of his day to bring me my remote. To all my friends that are looking for a new bed or any kind of furniture go to Hanks in Fort Smith and ask for Jay!



Courteous, fast and friendly!

03-May-2017

Lance T.

Store Location: Rogers, AR
Courteous, fast and friendly at the loading dock! Thanks!



Found exactly what we were looking for!

03-May-2017

Albert H.

Store Location: Rogers, AR
Great store and great service from Trish. She helped us find exactly what we were looking for. We'll definitely shop there again! Thanks Trish!



Great deal and fast, timely delivery!

03-May-2017

Robert T.

Store Location: Mobile, AL
Arthur was very polite and well informed. I feel we received a fair deal. The delivery was on time and very fast by the Mobile delivery team, Willy and Tray. Overall, We are very pleased with our purchase, service and delivery. Thank you.



Great delivery men!

03-May-2017

Jennifer P.

Store Location: Rogers, AR
The two young men, Dakota & Zack, who delivered my living room furniture were great. Very polite & courteous. They made sure everything was just right!



Great options for my condo!

03-May-2017

Cheryl G.

Store Location: Destin, FL
Daryn was extremely helpful to me! I was looking to add bedding to rental condo and he gave me several options and helped me figure out what was best for me.



No hassle, no pressure!

03-May-2017

Henry S.

Store Location: Mobile, AL
Came here just to look around and we found an excellent deal on a beautiful bedroom suit and Adam was our salesman... First off he came and greeted us at the door and introduced himself and was available for any questions we had without hassling or pressure to buy. Great experience so if you need furniture come by and see Adam Robinson. Oh and I promise I'm not his wife.



On time and in great condition!

03-May-2017

Bruce J.

Store Location: Destin, FL
Excellent service. Daryn was extremely helpful and knowledgeable about the Theater Seating we were wanting to buy. The seating we eventually ordered was available on time and in great condition. Would definitely check here for any future furniture buys.



Professional, courteous delivery guys during a horrible storm!

03-May-2017

Rick D.

Store Location: Rogers, AR
Professional Service, Aaron and James were out delivering furniture in one of the worst storms I can recall in my 12 years of living in Rogers AR.. They were so professional and courteous of my home during a torrential down poor, and not one piece of my furniture was delivered wet. Kudos to these two guys, they deserve a raise!!!



Salesperson was kind and helpful!

03-May-2017

Alison F.

Store Location: Fort Smith, AR
Lizzie did a great job selling us our sectional. She was kind and helpful, as was the rest of the staff.



Sam was great to deal with.

03-May-2017

Larry S.

Store Location: Rogers, AR
Very easy transaction. No pressure. Sam was great to deal with.



Smooth and painless sales and pickup!

03-May-2017

Karl M.

Store Location: Rogers, AR
Our experience at Hanks in Rogers was great. Both Trish and Jacob made the entire sales and pick up process smooth and painless. We appreciated their time and customer service. We will be visiting again soon!



The delivery guys were amazing.

03-May-2017

Candance R.

Store Location: Rogers, AR
The delivery guys were amazing. It was raining extremely bad. They were very polite and set everything up. Amazing guys!!



Very friendly and polite.

03-May-2017

Michelle S.

Store Location: Panama City, FL
Go see Bill on 23rd street in Panama. He gave us our space to decide on which table we wanted to purchase. He is very knowledgeable about the furniture. Answered all of our question. Very friendly and polite. When he was walking around the store with us, it was like he was shopping with us not trying to sell us something. He made our experience a great one. Thanks Bill.



Very helpful!

03-May-2017

Jennifer J.

Store Location: Mobile, AL
Darry, as always, was very patient and helpful.



Very polite and positive.

03-May-2017

Cathy H.

Store Location: Rogers, AR
James helped us at the dock and couldn't have been more helpful. Very polite and positive.



Very professional and right on the money.

03-May-2017

Arnold E.

Store Location: Destin, FL
Very professional and right on the money. Nice and congenial. Easy to work with and "no pressure". We liked that.



Good experience!

28-Apr-2017

Terrie B.

Store Location: Rogers, AR
Very helpful. Sam made it a good experience.



Professional delivery!

28-Apr-2017

Terrie B.

Store Location: Rogers,AR
Delivery was most professional. Very satisfied.



Go see Eric in Destin, FL!

19-Apr-2017

Dave A.

Store Location: Destin, FL
We walked the store a hundred times looking for the perfect mix and match of items for our new house. Eric was patient and helpful at all times. He even carried furniture around for us to see the items together. At the end of the day, Eric got us a great deal and was a pleasure to work with. Go see Eric in Destin, FL!



Love Hanks!

19-Apr-2017

Katie Jo P.

Store Location: Little Rock, AR
Love Hanks! Great quality and service. I've bought a lot of furniture from there but this past time working with Carrie was the BEST!!!! Thanks



Personable, knowledgeable polished salesman!

19-Apr-2017

Scotty and Maria T.

Store Location: Texarkana, AR
What a pleasant experience. Personable, knowledgeable polished salesman. No high pressure here. Will look to Hanks and Randy for future purchase.



Super helpful

19-Apr-2017

Jacob O.

Store Location: Rogers, AR
Jacob and Dakota in the warehouse were super helpful and loaded everything up very quickly.



FIRST TIME BUT NOT THE LAST!!

18-Apr-2017

Leslie K.

Store Location: Rogers, AR
FIRST TIME BUT NOT THE LAST!! Went in to Hanks in Rogers and was immediately approached by Sam!! He was very helpful and made shopping easy and fun!! We will be back very soon because of the service. Thanks Hanks!!



Got a great deal!

18-Apr-2017

Tommy P.

Store Location: Mobile, AL
Adam allow me time to look around and without a hassle and once Ii selected what iI wanted he gave a great deal...



Great customer service.

18-Apr-2017

D'Marcus B.

Store Location: Rogers, AR
Great customer service. Roy did a great job helping us find what we were looking for put not pressuring us at the same time. Dakota and Steve did a great job getting our furniture set up and delivering on time. Will for sure make another purchase from Hank's Furniture!!!!!!



Highly recommend Irma for a great furniture buying experience!!

18-Apr-2017

Beverly L.

Store Location: Little Rock, AR
Love our new chairs!! Irma was the greatest!! Recently purchased two new recliner, glider chairs and Irma was our sales associate. She immediately made us feel very welcome & was most helpful & patient. Always difficult for me to make a decision as to new furniture, but she made the experience much less stressful. Our chairs came in on time & she immediately called to let us know they were ready for pick-up. Even sent us a thank you note!! Highly recommend Irma for a great furniture buying experience!!



Jacob has customer service as a priority!

18-Apr-2017

V.Elaynne S.

Store Location: Rogers, AR
We went to pick up out theatre chairs and the young man who helped us, Jacob, was very helpful and courteous. He opened up each item and inspected it, then resealed the box and loaded them up on my truck. He tied it down and padded it to make sure it rode safely. Very in tune to the Hanks business and how it is run. The young man has a future in business. He has customer service as a priority! Thank you, Jacob



Knowledgeable, kind and VERY patient!

18-Apr-2017

Brittany B.

Store Location: Russellville, AR
We had a wonderful experience at the Russellville, Arkansas store!!! We purchased a sectional, recliner and pub table from Trevor Mcleron!! Trevor was knowledgeable, kind and VERY patient!! We also got a great deal!!! We will definitely be returning soon to make another purchase from Trevor!! Thanks to all the guys at the Russellville store for making our buying experience so awesome!!!



Lezell worked with us on discounts and payments.

18-Apr-2017

Stu N.

Store Location: Little Rock, AR
Lezell was great, helpful, courteous, and competent. He gave us choices and gave us the pros and cons. He worked with us on discounts and payments. I will be going back to Lezell for my future furniture needs.



No pressure sales!

18-Apr-2017

Ronald W.

Store Location: Little Rock, AR
Met this Salesperson, I was looking didn't want to talk to Salesperson yet... He spoke and said when you finish looking, may I help you with your questions...That was the person I wanted to help me. Thanks Levell Sanders for that time I needed for myself



Sammy is amazing to work with!

18-Apr-2017

Regina W.

Store Location: Rogers, AR
Sammy Ussery is the best of the best!! He will bend over backwards and work tirelessly with you to help you find just the right look for your home that is within your budget. He is a amazing to work with!



The entire process was very pleasant!

18-Apr-2017

Sheree F.

Store Location: Jonesboro, AR
Aaron was exceptional with customer service in helping me figure out what sectional I wanted. He guided me through the choices to where I made my final choice. He made the entire process very pleasant and it fit perfectly in my home. I'm very happy with Aaron's professionalism in the entire transaction!



Trish is the best, better than all the rest!

18-Apr-2017

Bruce F.

Store Location: Rogers, AR
Trish is the best, better than all the rest! She is thorough in her product knowledge and outstanding in follow up and follow through. She deserves a raise.



Very friendly!

18-Apr-2017

Jonathan W.

Store Location: Jonesboro, AR
We were greeted by a very friendly Manager that helped me and my wife pick out a great living room suite. He worked with us to give us a great deal on some wonderful looking furniture.



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