Testimonials

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Thanks, Alec for doing such a great job!

20-Jul-2017

Tracy D.

Store Location: Destin, FL
I have had a wonderful experience at Hanks working with Alec Dacus. I am realtor/interior designer in the Destin Florida area and have furnished numerous homes. Alec has made the entire process such a pleasure. His cheerful attitude and willingness to help are unsurappassed and I look forward to working with him on many projects in the future. Thanks, Alec for doing such a great job!



Could not have asked for a better experience buying furniture.

18-Jul-2017

Aaron W.

Store Location: Destin, FL
Daryn was fantastic. Greeted us at the door and showed us around to all of the areas we were interested in. Could not have asked for a better experience buying furniture. Daryn understands what good customer service is and we will be back to work with him again!



Highly recommend Chasen!

18-Jul-2017

Bill G.

Store Location: Rogers, AR
We returned to the store recently to purchase additional furniture for our new home. We sought out Chasen due to the great experience we had with him the first time. Whenever we need anything for the home, Hanks in Rogers is one of our first stops. Highly recommend Chasen as a friendly, knowledgeable sales associate.



I appreciate the extra caring for my order!

18-Jul-2017

Nancy D.

Store Location: Destin, FL
Daryn went above and beyond to meet my needs. He was professional, and courteous!! He delivered pieces that did not make the original shipment on his day off. I appreciated his extra caring for my order being right. Thank you Daryn.



I can't wait to see our new furniture.

18-Jul-2017

Diane K.

Store Location: Pensacola, FL
Great shopping experience at your store in Pensacola, FL. Chuck was very helpful, and easy to talk to. No HIGH pressure sales pitch! Thank you, I can't wait to see our new furniture.



Jared, Steve and Aaron were nice and helpful!

18-Jul-2017

Babe D.

Store Location: Rogers, AR
Very nice and helpful. Would ask for Jared again. Also the delivery guys Steve and Aaron were also nice.



Kelvin made it simple and stress free!

18-Jul-2017

Kayla C.

Store Location: Rogers, AR
We are from Mississippi and decorate throughout Arkansas. Kevin has helped us twice now. We were able to purchase everything via phone from MS all because of Kelvin! He made it simple and stress free from a state away! Our delivery was on time and FAST! We are so thankful for Kelvin!



Sure like Hanks furniture store!

18-Jul-2017

Lois M.

Store Location: Pensacola, FL
Jack was very helpful in helping me purchase for my rental condo. Have had him help me twice and would definitely recommend and use again. Sure like Hanks furniture store. Had never been in one until a few months ago.



Thanks Aaron Moore!

18-Jul-2017

Leticia M.

Store Location: Jonesboro, AR
Aaron is a great salesman he answer all our questions and helped us find the right mattress I felt so free to look around the store and he didn't chase us like in some other places he gave us our space. Thanks Aaron Moore!



Thanks guys!

18-Jul-2017

Michelle R.

Store Location: Rogers, AR
I want to say how happy I was with Zack and Dakota. They delivered a chair for my mom and were very friendly and polite. They moved the chair we were replacing to my room for me. Thanks guys, keep up the good work



We could have not gotten a better sales rep!

18-Jul-2017

Dent T.

Store Location: West Little Rock, AR
J.C. was very professional, courteous, and helpful during our shopping experience at Hanks in Little Rock. We took up a considerable amount of his time, and he was always friendly and patient with us. We could not have gotten a better sales rep. His manager, Stu Skiles also was very helpful to us. We will tell our friends!



Great customer service!

17-Jul-2017

Eric S.

Store Location: Destin, FL
Great customer service! They delivered the piece to our home the next day!



Best experience furniture shopping yet!

12-Jul-2017

Viktoria L.

Store Location: Rogers, AR
Best experience furniture shopping yet! Plan on returning. Trish was the perfect sales lady! Not pushy, very knowledgeable and willing to go above and beyond to help explore a vision for your house and layout! Make sure you ask for Trish at the Rogers location in Arkansas.



Courteous and kind!

12-Jul-2017

Avery J.

Store Location: Rogers, AR
These men were on time, professional, and courteous, as well as kind!



Destin store was professional and friendly!

12-Jul-2017

Brandon M.

Store Location: Destin, FL
Very professional, and friendly.



Easy to work with!

12-Jul-2017

Joseph S.

Store Location: Rogers, AR
Great service, easy to work with, and helped us find exactly what we wanted.



He was FANTASTIC!

12-Jul-2017

Neil L.

Store Location: Destin, FL
We had a great experience with Hank's Furniture. The in-store selection was good, furniture condition and quality upon delivery met our expectations. But ..... the best part of our experience at HFF was working with our sales associate Mr. Daryn Huber. He was FANTASTIC! Daryn spent a great deal of time with us in the store and even personally delivered two pieces to our home (100+ miles total drive). Daryn has helped to ensure that we remain a HFF customer for life. Thank you Daryn.



I always go see Jack when I am looking for furniture!

12-Jul-2017

Diane H.

Store Location: Pensacola, FL
I always go see Jack when I am looking for furniture. He always has just what I am looking for! Just purchased a Coastal Headboard, Dresser and night table for my Beach House. Thanks Jacks for your great service.



I would certainly recommnd Hanks and or sales person to others!

12-Jul-2017

Marc B.

Store Location: Rogers, AR
My wife and I recently had the pleasure of working with Chasen in our quest to find a few pieces of furniture for our new home. Throughout the selection and purchasing process, Chasen was very helpful and informative. Not once during our shopping experience did we feel pressured or rushed. Our new furniture arrived at our home at the scheduled time, and the delivery men were courteous and professional. Chasen followed up with a courtesy call to confirm that we were satisfied with our furniture and our experience with Hanks. I would certainly recommend Hanks / Chasen to others, and will shop there first in the future.



I would definitely recommend Hank's!

12-Jul-2017

Logan C.

Store Location: Bentonville
Derek was very helpful in helping us find the perfect furniture for our little family. He was happy to answer any question we had and took the time to discuss any concerns we had. We were very happy with the customer service he provided while at Hank's. I would definitely recommend going to Hank's in Bentonville because of the helpful, positive attitude Derek had.



Jared was great!

12-Jul-2017

Rebecca W.

Store Location: Rogers
Great salesman! Thanks Jared for all your help each time I came in. Also thanks to Jacob for a smooth check out. Couldn't have been easier.



Kelvin was a great salesperson!

12-Jul-2017

Sandy C.

Store Location: Rogers, AR
This was our first visit to this store and we found it to be well stocked and laid out very nicely. We were met at the door by Kelvin Harris and he was helpful and made a good impression on us. He made the purchase that we made smooth and carefree. We will definitely be back.



Sam helped me find what I was looking for!

12-Jul-2017

Brad G.

Store Location: Rogers, AR
Great Service!! Sam helped me find what I was looking for, answered all my questions and let me know my options. Sam did not use high pressure to make sale, he was there to help me, and I appreciate that.



Thank you!!!

12-Jul-2017

Wendi P.

Store Location: Sherwood, AR
Dick was amazing! He took care of us and helped us select the perfect coach and loveseat for our family. He was very professional and answered all our questions and even shared with us information we didn't think to ask! Thank you for making our furniture purchase go smoothly. We have been shopping for two months and were thankful to walk into Hank's today. Great customer service!



Trish helped me make a choice!

12-Jul-2017

Cindy G.

Store Location: Rogers, AR
After several years looking for the right chair I found two I liked but after Trish helped and was so informative about each chair I decided on one of them. The delivery guys were so sweet and helped me place the chair in just the right place. Thank you for a stressfree purchase.



Trish was so helpful!

12-Jul-2017

Nancy C.

Store Location: Rogers, AR
Great experience! Trish was professional, friendly and extremely patient. Her decorating expertise was so helpful in finding exactly what we wanted for our home. Jacob was courteous, professional and guided us through the checkout process with little wait time. Would definitely recommend Hanks, Trish and Jacob to other friends and family.



Absolutely incredible service!

11-Jul-2017

Cody Ross

Store Location: Rogers, AR
Absolutely incredible service. Very friendly and personable. Didn't try to "up sell" us and actually took our needs into account. Very knowledgeable and informative regarding warranties, manufacturer info and reputation, and durability. Gave us time to look and never once made me feel rushed. Just can't recommend Trish enough. We dealt with her for two straight days and will definitely ask to work with her the next time.



Extremely excited!

11-Jul-2017

Michael C.

Store Location: Destin, FL
Jan was very insightful & helped us find exactly what we were looking for! We are extremely excited about our purchase!



Hank's Sales Associate was great!

11-Jul-2017

Mikayla H.

Store Location: Little Rock, AR
Lezell was great!



Helpful, knowledgeable, happy and pleasant!

11-Jul-2017

Mary L.

Store Location: Rogers, AR
Trish has waited on me several times. She is so helpful, knowledgeable, happy, and so pleasant to work with. She is and would be an asset to any company.



I should have gone to Hank's first!

11-Jul-2017

Sandi B.

Store Location: Rogers, AR
I had gone to every furniture store in NWA and just could not find what I wanted. Ended up at Hanks and would have saved a lot of time if I would have gone there first. Steve was outstanding, informative and a pleasure to work with. Best experience at furniture buying EVER!



Professional and Knowledgeable!

11-Jul-2017

Derald C.

Store Location: Rogers, AR
Sam was very knowledgeable of the sofa and was very professional in his sales presentation. I would recommend him to my friends.



The best of the best!!

11-Jul-2017

Whitney B.

Store Location: North Little Rock, AR
The best customer service ever!!! I've purchased a bedset over a year ago and I was extremely pleased to the service given to me. Just today I decided to purchase a living room set and service was even better. Heather has worked with my family and myself and always giving us the BEST OF THE BEST!! I can say soooo many amazing things about how Heather made my purchase a breeze!! She's patient and kind to work with as well as providing additional information for reassurance. If your looking for the best its going to be this store and ask for Heather to get the best experience!!!



Excellent service!

06-Jul-2017

Phyllis B.

Store Location: Jonesboro, AR
Wonderful experience Randy went above and beyond to help us. Very courteous and thoughtful, will not hesitate to go back. Excellent service!



Great assistant manager!

06-Jul-2017

George M.

Store Location: Jonesboro, AR
Was such a great help on info about finding me a bed and info on witch one that was just right for me! He's a great Assistant Manager and a great asset to this store!!!!



Great sales person!

06-Jul-2017

Rita M.

Store Location: Little Rock, AR
Great Sales person. Hard to believe she's only been selling for one month. Very professional and customer centric. She worked with us on three different occasions before we finally made a decision. Patience is a virtue. We recommend Callie to anyone shopping at Hanks. We will definitely use her the next purchase we make there.



Great selection. Quality furniture. No pressure.

06-Jul-2017

Linda O.

Store Location: Rogers, AR
Great selection. Quality furniture. No pressure. Roy Emerson was very informative, helpful, patient with our repeated questions and made the buying experience a very positive one. We'll be back and will ask for Roy.



Irma is a wonderful sales person!

06-Jul-2017

Leta R.

Store Location: Little Rock, AR
Irma is a wonderful sales person, she helped me find a beautiful cabinet for my dining room. She continues to follow up and address concerns I have. She is definitely the one to ask for if you visit the Gallery store on Bowman!



Polite delivery drivers!

06-Jul-2017

Michele M.

Store Location: Rogers, AR
So far have had a great experience with Hank's. Sammy at the Rogers location took great care of us to get us what we wanted and our furniture was just delivered by 2 men who were very polite. Would definitely purchase from Hank's again



Stress free shopping!

06-Jul-2017

Judy E.

Store Location: Russellville, AR
Jay made our shopping experience stress free. No high pressure but at the same time knowledgeable. He spent time with us all over the store (we were buying multiple items) but gave us time to discuss to ourselves. We intended to look around at other stores but after working with Jay we went ahead and purchased at Hank's. We will definitely return and shop there when needed.



We are very excited about our new furniture!

06-Jul-2017

Christian H.

Store Location: Little Rock, AR
Irma was a great salesperson to work with. She worked hard to find us the deal that we were looking for! Thanks Irma! We are very excited about our new furniture.



We will reccomend Hank's to all our friends!

06-Jul-2017

Eliacim G.

Store Location: Little Rock, AR
Mr. Lee Robert was very knowledgeable and very professional in attending us and answering all of our questions definitely we are coming back to do more business and we will recommend him to all of our friends.



Would definitely purchase from Hank's again.

06-Jul-2017

Michelle M.

Store Location: Rogers, AR
So far have had a great experience with Hank's. Sammy at the Rogers location took great care of us to get us what we wanted and our furniture was just delivered by 2 men who were very polite. Would definitely purchase from Hank's again.



Ashley was so kind and thoughtful!

26-Jun-2017

Kathy H.

Store Location: Little Rock, AR
I was trying to find a specific mattress and box springs set for my disabled sister and brother-in-law. We had already returned the ones that had not worked for them to another store. I had gone to Sam's Wholesale Club and they assured me they had the set we needed. After a very long wait, I got to the check out line and they told me that they did not have the box springs to the set. By that time it was beginning to storm. I went to Hanks and a lovely young lady, Ashley was so kind and thoughtful. She helped me get a set that suited their needs perfectly. She had a kind gentleman put extra wrap on them and load them in the rain. I did not get his name. They were wonderful and made a bad experience into a good one. Great people! Great customer service!



Awesome Experience!

26-Jun-2017

Otha R.

Store Location: Jonesboro, AR
Awesome Experience! 24-June-2017 - Randy was very helpful, respectful, and knowledgeable. His willingness to go beyond the norm made my shopping experience exceptional and I would recommend Randy to my friends and family.



Easy to talk to!

26-Jun-2017

Jean M.

Store Location: Jonesboro, AR
Very knowledgeable with NO high pressure sells tactics! Easy to talk to about products and was able to answer any question I asked!!!!! Great job!



I was able to customize!

26-Jun-2017

J Strace

Store Location: Jonesboro, AR
Wasn't looking to purchase anything before August but Chris explained that I could do some customizing and then it would be ready when I needed it. You have a wonderful manager on your hands in Jonesboro.



Jared is very knowledgable!

26-Jun-2017

Ann G.

Store Location: Rogers, AR
Jared is knowledgeable about the different furniture brands, their quality, and will help you to attain what you feel will serve you best. He grew up around furniture, and is an exceptional salesman due to the fact he listens carefully to everything you say, and reminds me of an excellent sheepdog, he listens to your reasons not to buy, and without being pushy herds you toward the results you want, but never argues your point.



Sales associate stayed after closing and was helpful and courteous!

26-Jun-2017

S. Blomberg

Store Location: Mobile, AL
Came into store close to closing and got a couch. Darry was last salesman on floor and wasn't even one who had helped us earlier in day, but was extremely helpful and courteous. You would have never known he was supposed to leave 30 mins before purchase was complete. Mark Posey initially helped and was very nice as well. Darry even made sure to ask who had helped us before so Mark didnt get stiffed on his commission. It was a very nice experience.



Thank you Jake so much I will be back!

26-Jun-2017

Meagan W.

Store Location: Jonesboro, AR
I want to thank Jake so much for all his hard work in finding me a bed that I loved and working so hard to get one as soon as he could. I know I made his day hard but he was so kind and worked with me on everything! Thank you Jake so much I will be back!



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