Testimonials

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Awesome shopping experience!

04-Dec-2017

Christopher S.

Store Location: Pensacola, FL
Jack was very friendly,knowledgeable. He showed us the bedroom suites and left us to look around. (Jack was not a pushy salesman) When we Were ready to make a purchase Jack was there to answer all our questions. Thank you Jack for an awsome shopping experience we will be return customers.



Future return customers!

04-Dec-2017

Felicia A.

Store Location: Russellville
We bought a king Beauty Rest mattress as well as an adjustable lifestyle base for a queen bed. The prices are fair, and the quality of mattress is high. Jay is very knowledgeable about Hank's products and answered all of our questions. He is pleasant and helpful, and we will certainly visit Jay again for any future furniture needs!



Hands down the best, friendliest furniture store in town.

04-Dec-2017

Jessica W.

Store Location: Pensacola
Hands down the best, friendliest furniture store in town. My family was made to feel welcome as soon as we entered the store by James offering cookies to our son. The furniture selection, options and prices were on point. You have my future business, I found my new favorite furniture store. Thank you for the excellent service and courteous hospitality...even to my 7 year old son! The Watson family



I am extremely happy with all the excellent care!

04-Dec-2017

Amber R.

Store Location: Rogers
I went to Hanks looking for a leather couch and leather chair. I got excellent care from Jared while I was in the store. He even kept me informed when my order for delayed and he kept me up to date with everything about my new furniture. Today I got my couch and chair delivered by to extremely nice guys named Dakota and Zack. They were just as awesome as Jared was!! Dakota and Zach set up my furniture and made sure everything was working perfectly. They made sure I didn't have any questions about my new furniture (it has power recline and usb ports to charge cell phones). Over all i am extremely happy with all the excellent care I received in the store and out of the store! Will decently buy from Hanks again when the time comes!



Irma was fantastic!

04-Dec-2017

Layne C.

Store Location: West Little Rock
Irma was fantastic! She helped us find the perfect sofa and even helped us customize it perfectly to fit in our den! Great experience and great service!



2 Great Guys, Teamwork, love it.

21-Nov-2017

Kenneth O.

Store Location: Texarkana, TX
Josh was so helpful locating the Bedroom suite in my budget, Alex did the fine tuning on some of the inputs , what pleasant shopping experience. 2 Great Guys, Teamwork, love it.



Always helpful and pleasant.

21-Nov-2017

Ollie S.

Store Location: Texarkana, TX
Chris made our selection and purchase pleasant and easy.. always helpful and pleasant.



Awesome service, super friendly!

21-Nov-2017

Jennifer L.

Store Location: Rogers, AR
This place was great and Chasen was a fantastic tour guide! He was not pushy, but very knowledgeable. We roamed around the huge store for a couple of hours and decided finally on a sofa, loveseat, coffee table and side table! As we were discussing aesthetics Chasen found a great living room rug for us at the end of our tour! Awesome service, super friendly and probably will be back for more!



Been shopping at Hank's for years!

21-Nov-2017

Kouri A.

Store Location: Mobile, AL
My wife and I have been shopping at Hank's for years, and this experience was just as great as the prior. Brandi located end tables to match our Jaipur dining room set, which is not an easy task. Her patience, input, and helpfulness was greatly appreciated! I recommend Hank's to anyone in the furniture market.



Best customer service I’ve come by in a furniture store.

21-Nov-2017

Kara D.

Store Location: Fort Smith, AR
Justin was very attentive and helpful in finding the best option for us. He gave us a variety of options and listened carefully to select a sofa we would fall in love with. Best customer service I’ve come by in a furniture store.



Chris worked with our family and decorator!

21-Nov-2017

Teresa C.

Store Location: Little Rock, AR
Chris worked with our family and decorator to find the pieces we wanted to fill each room. Chris was gracious through this process making sure every detail was double checked so when we arrived we were comfortable our first night.



Couldn't be happier!

21-Nov-2017

Keith A.

Store Location: Rogers, AR
We just purchased a love seat from Hanks and couldn't be happier. Trish helped us find what we were looking for and was amazingly knowledgeable about the furniture to help us narrow the stores massive selection down. Thank you!



Found the right chairs!

21-Nov-2017

Jessica L.

Store Location: Pensacola, FL
Bruce was wonderful and helped me find the right chairs I needed for my table. He was very nice and very helpful!



Great delivery men!

21-Nov-2017

Claudia M.

Store Location: Rogers, AR
Chris & Defino delivered my sofa and tables. They were very helpful and made sure everything was in place before leaving. They were very willing to do anything I need in getting the furniture in and setup for me. Two very nice young men.



Great experience

21-Nov-2017

George K.

Store Location: Rogers, AR
James was knowledgeable and courteous, while we were making our decision, no high pressure. Great experience



Great job

21-Nov-2017

Deborah F.

Store Location: Pensacola, FL
Both men did a great job. They both were very helpful and easy to work with.



Great service!

21-Nov-2017

Gari R.

Store Location: Hot Springs, AR
Great Service! Brad Hall is very knowledgeable about his vast inventory. Brad was able to answer all our questions and we were able to make an informed decision. Will recommend Brad and Hank's Fine Furniture to family and friends.



Hands down the best, friendliest furniture store in town.

21-Nov-2017

Jessica W.

Store Location: Pensacola, FL
Hands down the best, friendliest furniture store in town. My family was made to feel welcome as soon as we entered the store by James offering cookies to our son. The furniture selection, options and prices were on point. You have my future business, I found my new favorite furniture store. Thank you for the excellent service and courteous hospitality...even to my 7 year old son!



Hank's now has a new lifetime customer!

21-Nov-2017

Scott C.

Store Location: Rogers, AR
I would like to say THANK YOU to the whole store! Our Salesperson Kevin was very patient and was a pleasure to deal with. The men who delivered our new furniture, David & Steve, we extremely careful when bringing it into our home. All were greatly appreciated. Hank's now has a new lifetime customer!



Hank's should be proud!

21-Nov-2017

Richard A.

Store Location: Rogers, AR
Chris and Zack delivered our love seat on time and were very professional and friendly. They made sure it was in the proper place and hooked up the battery pack. They were excellent and you should be proud to have employees like them.



Harrison was top notch!

21-Nov-2017

Lori C.

Store Location: Bentonville, AR
My husband and I have been looking for a new sofa and hadn't seen anything that just grabbed us. On a whim after work yesterday we decided to check out Hanks in Bentonville. We were greeted by Harrison. We let him know we were just looking and he let us know his name and he'd be available if we needed him. That was refreshing as there was no "stalking" us like in other stores we have visited. He could tell we were very interested one of the sofas and came over to ask if we had any questions and started telling us about the sofa. He was extremely knowledgeable and personable. He took the time to get to know our needs, the look we were going for, addressed our concerns. He was top notch. He answered any and all questions without hesitation. I had one question he didn't know off the top of his head. He went and found out and returned instantly with the answer. We decided on the sofa! We had a question about something else and whether it would work. He whipped out the tape measure and answered the question right away. He was so prepared! It was just such a wonderful experience. I might also mention that we didn't notice what time they closed. When we walked out we noticed they closed at 6pm. It was 6:02. Not ONCE did we feel like we were being rushed out the door because they were closing. Quite the opposite. We had no indication they were about to close. We actually felt bad when we realized. We will not hesitate to come back here for our future furniture needs!!



I bought the chair and am totally satisfied!

21-Nov-2017

Elizabeth P.

Store Location: Fort Smith, AR
I was greeted by a friendly salesman, Justin Bailey, who showed me all the possibilities for my needed small comfortable chair. I bought the chair and am totally satisfied. During our conversation I found Justin was interested in art painting so I told him of two of my favorite artists: Wolf Kahn and Peter Wileman.



I would like to say THANK YOU to the whole store!

21-Nov-2017

Scott C.

Store Location: Rogers, AR
I would like to say THANK YOU to the whole store! Our Salesperson Kevin was very patient and was a pleasure to deal with. The men who delivered our new furniture, David & Steve, we extremely careful when bringing it into our home. All were greatly appreciated. Hank's now has a new lifetime customer!



Irma was fantastic!

21-Nov-2017

Layne C.

Store Location: Little Rock, AR
Irma was fantastic! She helped us find the perfect sofa and even helped us customize it perfectly to fit in our den! Great experience and great service!



It took me months to decide on my purchase, Scott was awesome!

21-Nov-2017

C. Anderson

Store Location: Panma City, FL
It took me months to decide on my purchase, Scott was awesome! Scott was very helpful and patient in helping me make my selection. Visiting the Panama City store is always a pleasant experience, never feel pressured but know sales staff is there and helpful if needed. Looking forward to the delivery of my new dining table and server!



It’s ALL about the delivery guys and they deliver!

21-Nov-2017

Pamela J.

Store Location: Rogers, AR
I would just like to say that the two guys that just delivered our furniture CHRIS and ZACK had called and we’re here exactly when they said they would be here. We’re very polite and very careful unloading and putting my couch together. They were so easy bringing it thru the door. And really seemed liked they cared about being so careful. I would shop again at Hanks if I get these ttwo guys to deliver it. It’s just not about going in and buying furniture. It’s ALL about the delivery guys and they deliver! Thanks Chris and Zack for caring so much!



Josh is a vaulable assest to Hank's!

21-Nov-2017

Rozella J.

Store Location: Texarkana, TX
I would like to thank Josh for all his help when I purchased my furniture on Oct 8, 2017. He was very patient with me as I did take two days to make my decision. He is very knowledgeable concerning all the furniture in Hanks. He was also very helpful recently when I needed information concerning the Synchrony bank that I financed my purchase through. I think Josh is a valuable asset to your company and look forward to working with him in the future.



Josh was an excellent salesperson for your store.

21-Nov-2017

Sherry J.

Store Location: Texarkana, TX
Josh was an excellent salesperson for your store. I was shopping to buy a mattress and base. He explained all the features of several products and helped me determine what was the best choice to meet my needs. He was very efficient in placing my order and treated me with respect and courtesy. I had shopped at several other stores and chose Hank's based not only on your product but also upon the salesmanship and professionalism of Josh. He is definitely an employee you need to keep!



No pressure sales!

21-Nov-2017

Barb F.

Store Location: Rogers, AR
EJ was a wonderful help, no pressure and very nice to deal with. We will definitely go back because of him!



Polite, prompt, knowledgeable and articulte!

21-Nov-2017

Mary Rose H.

Store Location: Rogers, AR
Jacob was polite, prompt, knowledgeable and articulate. We were glad he could help us.



Professional and careful!

21-Nov-2017

Tom M.

Store Location: Rogers, AR
Chris and Aaron were our delivery persons. They were very professional and careful. Helpful and pleasant. Very pleased with delivery. (Battery packs were on backorder)



Thank you for having this man as one of your team!

21-Nov-2017

Anna Marie T.

Store Location: Pensacola, FL
I visited Hanks last Sunday looking for specific furniture. I met Arthur Mackie at that time. He was very professional! Never tried to "up-sale" me and gave me all the important information I needed. Now that being said, I was so satisfied with that level of service, I discontinued looking elsewhere for furniture. I returned today to purchase a piece I had fallen in love with and never felt pressured to buy! Arthur is ; in my opinion, a great salesman (and just a downright fine fellow!)! Thank you for having this man as one of your team. Sincerely, Mrs. AnnaMarie Townsend P.S. I look forward to shopping here for future purchases as needed (or wanted).



Thanks for your help, Alek

21-Nov-2017

Karen W.

Store Location: Texarkana, TX
Alek, Assistant Store Manager helped me with my selection of a queen size bed, mattress and night stands. I’m very pleased & look forward to enjoying them. I also purchased a chaise that was on the Black Friday sale. I will certainly enjoy relaxing in it with a good book. Thanks for your help, Alek.



This is our third purchase from Hanks will be back again.

21-Nov-2017

Leonard & Carol H.

Store Location: Rogers, AR
We were in the market for an adjustable bed. Never purchased one before. Trish was a great help & very knowledgeable.This is our third purchase from Hanks will be back again.



Very helpful & professional

21-Nov-2017

Darlene G.

Store Location: Fort Smith
Justin was the sales person that helped me with resolving a misunderstanding. He was very helpful and professional and pleasant to deal with and did his best to make me a happy customer.



We are in love with our furniture!

21-Nov-2017

Joseph & Lauren B.

Store Location: Mobile, AL
We are in love with our furniture and the top notch customer service that Hanks Fine Furniture offered us. We were greeted as we walked in and had every question answered. Brandi make the perfect recommendation and suggested that we look at the "Reilly". Both store manager Mark and Brandi have kept us informed regarding our delivery dates. We highly recommend Hanks for all of your furniture needs. The staff makes you feel welcome!



We are very happy!

21-Nov-2017

Mitchell A.

Store Location: Rogers, AR
Roy helped us find the perfect mattress for the custom made bed we purchased. It was beautiful! We are very happy! David and Steve delivered and setup the bed. They were prompt, professional and friendly. Thank you all!



We are very pleased with the service we received.

21-Nov-2017

Mitchell F.

Store Location: Jonesboro, AR
We are very pleased with the service we received. Everyone was so nice and helpful. Alan and Aaron were super nice and very helpful. Alan helped us make the perfect decision. Thanks again to Alan for our beautiful living room set. And best wishes to Aaron on his new job adventure!!!



We will certainly visit Jay again for any future furniture needs!

21-Nov-2017

Felecia A.

Store Location: Russellville, AR
We bought a king Beauty Rest mattress as well as an adjustable lifestyle base for a queen bed. The prices are fair, and the quality of mattress is high. Jay is very knowledgeable about Hank's products and answered all of our questions. He is pleasant and helpful, and we will certainly visit Jay again for any future furniture needs!



What a helpful young man to take time and help me

21-Nov-2017

Kenneth O.

Store Location: Texarkana, TX
What a helpful young man to take time and help me find the bedroom suit I wanted and got the paper work done quickly, a Real asset to that Store !!



Extremely professional

20-Nov-2017

Cliff D.

Store Location: Fort Smith
Justin was extremely professional had a great personality love talking to him anytime I go into that store I asked for him



Not a pushy salesman!

20-Nov-2017

Christopher S.

Store Location: Pensacola, FL
Jack was very friendly,knowledgeable. He showed us the bedroom suites and left us to look around. (Jack was not a pushy salesman) When we were ready to make a purchase Jack was there to answer all our questions. Thank you Jack for an awesome shopping experience we will be return customers.



What an amazing shopping experience!

20-Nov-2017

Patricia P.

Store Location: Rogers
What an amazing shopping experience! Kelvin was extremely professional and knowledgeable and gave me measurements on my new sofa so I would know that it would fit my brand new apartment. I will be shopping at Hank’s again and again because of how well I was treated by Kelvin.



5 STAR SERVICE!!!

07-Nov-2017

Alec O.

Store Location: Rogers
Jacob and David helped us load up some furniture for donation to our wonderful shop in Rogers!! They always have something for us to pickup that we can use the money to feed the hungry and hurting of northwest Arkansas as is our mission statement! 5 star service!!



Amazing shopping experience!

07-Nov-2017

Patricia P.

Store Location: Rogers
What an amazing shopping experience! Kelvin was extremely professional and knowledgeable and gave me measurements on my new sofa so I would know that it would fit my brand new apartment. I will be shopping at Hank’s again and again because of how well I was treated by Kelvin.



Ed saved the day!!

07-Nov-2017

Ken L.

Store Location: Panama City
We were duped by another furniture company and needed a sleeper sofa immediately. We decided to stop at Hanks and we explained our dilemma to Ed and he showed us about 6 different floor models. He was able to approve us taking the floor model and to have it delivered in 4 days. Ed saved the day!!!!!!! Thank you so much Ed and Hank's.



Great atmosphere!

07-Nov-2017

Mariane S.

Store Location: Destin, FL
Most patient folks ever met. Extremely helpful. I could live there with them it is such a good atmosphere.



GREAT JOB!!

07-Nov-2017

Barbara H.

Store Location: Rogers
David and Steve did a great job with delivery!



5 stars for Dakota and David!

05-Oct-2017

Mabel W.

Store Location: Rogers, AR
5 stars for Dakota and David. They were prompt on delivery, very kind and helpful. There was one issue with one of the nightstands, but Dakota took care of it on the spot. Harry has been very helpful as our salesman and we have enjoyed working with him on our purchases.



5 stars to everyone!!!

05-Oct-2017

Kathleen M.

Store Location: Rogers, AR
Joe very friendly and personable bought several items---2 were delivered last week a chest and rocking chair----Delivery guys Dakota and David were on time, took exceptional care with unloading and placement of furniture, very friendly as well! 5 stars to everyone!!!



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