Testimonials

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Eric has been the "go to" person for all of our shopping.

24-Mar-2017

Ronald B.

Store Location: Destin, FL
We have purchased quite a few pieces of furniture from Hank's since moving here. Eric has been the "go to" person for all of our shopping. He has been very helpful & patient. I would recommend not only the Destin store but seeing Eric as well. He would be the one we would go back to if we need anything else.



Excellent service and excellent furniture.

24-Mar-2017

Linda S. C.

Store Location: Texarkana, TX
Randy was awesome. He showed me exactly what I had requested. I love my recliner and my end table. Excellent service and excellent furniture.



Great service by Jared

24-Mar-2017

Jane C.

Store Location: Little Rock, AR
We bought a couch and 2 chairs yesterday, March 19th, thanks to great service by Jared. He gave wonderful service without making us feel pressured. We had plenty of time to walk around by ourselves to look at the furniture; but he periodically checked to make sure we didn't have questions or were finding what we were looking for.



I love Hanks and highly recommend them for all your furniture needs.

24-Mar-2017

Kelli H.

Store Location: North Little Rock, AR
I had a warranty claim and Debbie made the process so easy and kept me informed every step of the way. I love Hanks and highly recommend them for all your furniture needs.



I would highly recommend Lizzie!

24-Mar-2017

Richard W.

Store Location: Fort Smith, AR
Lizzie was very polite, helpful, patient, friendly, informative, efficient and true to her word. I would highly recommend her to anyone looking for furniture. We will surely contact her on any future purchases.



Irma was very helpful

24-Mar-2017

Chris P.

Store Location: Little Rock, AR
Irma was very helpful in talking about ideas, and helping me furnish multiple rooms in my home. She was patient, and very interested in making sure I was happy!



My sales person Jake Harris was wonderful.

24-Mar-2017

Teresa M.

Store Location: Jonesboro, AR
I shopped several stores in Jonesboro before purchasing my furniture. I love my new living room and bedroom furniture. My sales person Jake Harris was wonderful. He was very professional and helpful.



Reasonably priced and impressive staff!

24-Mar-2017

Dorinda C.

Store Location: Rogers, AR
My husband and I have been looking for a quality bedroom set. We'd gone to another furniture company and found one we liked. The price on it was very high. I had been searching online comparing prices and styles. I kept coming back to the Churchill Poster bed set. There were no prices online and I hesitated on visiting the store. I thought that if no prices were listed it would be extremely expensive. My husband and I decided to visit the showroom just to see. Much to our surprise, the prices were very reasonable! The set was priced well below the other store's. We were impressed by the staff! Our salesman, Sam, was amazing! He was so patient and gave us room to discuss our choices. He helped us to decide and gave us an amazing deal!! Derrick in finance was also wonderful! These two gentlemen made us feel welcome and at home. I would definitely recommend Hank's to anyone in the market for furniture!!



Very knowlegable with inventory!

24-Mar-2017

Jo W.

Store Location: Little Rock, AR
Lezell very helpful and listened to us then knew his inventory well enough to take us straight to exactly for what we were looking. He also helped id accessories but not pushy at all. Thanks we will definitely return and ask for Lezell



We really enjoyed JC and our store experience.

24-Mar-2017

Mary T.

Store Location: Little Rock, AR
JC was great to work with. We had him running around checking on prices and he always kept a smile on his face. He was very funny as well. We really enjoyed him and our store experience.



Shaun was amazing!

21-Mar-2017

Melissa S.

Store Location: Texarkana, TX
Shaun was amazing! He was very patient and helped me measure several coffee tables until I found the perfect one! I highly recommend shopping at Hanks for great deals and excellent service!



We couldn't be more pleased with our experience!

21-Mar-2017

Aaron B.

Store Location: Jonesboro
We recently were delivered the Knoxville collection, We had to move it around and a piece came unplugged. We went in the store and Aaron Moore helped us, and the next evening our salesman Chris Tettleton came over to our house and reworked it for us. We couldn't be more pleased with our experience. We will definitely be back soon. Thank you Chris and Aaron!



We left feeling confident that we had made the best purchase.

21-Mar-2017

Dezi B.

Store Location: Texarkana, TX
John was very knowledgeable and we left feeling confident that we had made the best purchase for our budget. We will definitely shop with Hanks again and recommend this store to our friends.



Be sure to ask for Jake Harris!

13-Mar-2017

Janet H.

Store Location: Jonesboro, AR
I purchased a chest of drawers and the salesman was very helpful and gave me a good price. I love the look and type of furniture I received. I highly recommend Hanks Furniture in Jonesboro. Be sure to ask for Jake Harris, he's very knowledgeable about all their products.



Different styles and colors to choose from!

13-Mar-2017

Wei W.

Store Location: Little Rock, AR
Lezell was very friendly and helpful. We were looking for a cocktail table in the store. He showed us different styles and colors very patiently and finally we found one we like. Also Lezell made a very smooth checkout for us.



Polite and well informed on stock!

13-Mar-2017

Dot N.

Store Location: Rogers, AR
Sam was very polite, well informed on stock, extremely helpful and patient. I would recommend him to anyone who hasn't quite made up their mind yet. He'll show keep going til he finds just the right item for you.



Andrew was extremely patient and very friendly.

06-Mar-2017

Valerie W.

Store Location: Panama City, FL
I very rarely finance things or make big purchases but somehow the salesman, Andrew, was able to sell my husband and I on a wonderful mattress and bedroom set. He was extremely patient and very friendly. We look forward to doing business with him in the future!



Arthur helps you get the best deal possible!

06-Mar-2017

Wesley F.

Store Location: Mobile, AL
Arthur is a great salesman. He is a low pressure, very professional and very knowledgeable salesman. He cares about your needs and explains all aspects of your purchase. He works to get you the very best deal possible.



Arthur was very helpful and accommodating!

06-Mar-2017

Tiffani K.

Store Location: Mobile, AL
We bought a bedroom set. Arthur was very helpful and accommodating. I was very pleased with our shopping experience. The furniture was delivered on time and the delivery guys were great. We absolutely love the furniture. Thank you Thank you Arthur!



Daryn was such a wonderful sales associate!

06-Mar-2017

Melissa F.

Store Location: Destin, FL
My sister was looking to replace her sofa, I was just along for another opinion. I found a sofa I loved, but really didn't need, Daryn was such a wonderful sales associate, I left with a new sofa and am looking forward to seeing it in my home! We had a great time in the store, and my sister ended up custom ordering her sofa also! Thanks Daryn!



Dylan is an excellent manager!

06-Mar-2017

Nelda F.

Store Location: Conway, AR
After shopping at several furniture stores, we found what we were looking for at Hank's! Dylan was extremely helpful helping us make our decision as to which was best for our needs. We had an issue after delivery which was resolved promptly. I highly recommend this store. Dylan is an excellent manager!



I could not be happier with my purchases!

06-Mar-2017

Vicky J.

Store Location: Texarkana, TX
Shaun Dowdle was great!! He provided excellent customer service! I could not be happier with my purchases. I will return to Hank's in the future.



Jack Webb was absolutely the best sales person we have ever worked with!

06-Mar-2017

David & Bonnie D.

Store Location: Pensacola, FL
Jack Webb was absolutely the best sales person we have ever worked with! He was not pushy, allowed us the "space" we needed for our shopping and spent several hours over a few days helping us with our purchase and questions. At the end, we decided that we would definitely make our purchase through him at Hanks. The store manager (sorry, I forgot his name) was also extremely helpful. On the way home, we decided that this Hanks location and Mr. Webb, would be our first choice for our furniture needs. In fact, the entire store was full of friendly, helpful people. Again, many, many thanks Jack.



James was very helpful!

06-Mar-2017

Larry H.

Store Location: Hot Springs
James was very helpful in assisting us with our purchase, and very courteous. It was pleasure dealing with him.



Randy helped me choose the perfect living room suite!

06-Mar-2017

Dorothy D.

Store Location: Jonesboro, AR
This salesman was very nice and courteous he took the time to listen to what I was looking for and helped me choose the perfect living room suite for my family. I would recommend Randy Pinson to anyone looking for furniture.



Randy is the best!

06-Mar-2017

JoAnn S.

Store Location: Jonesboro AR
Randy has taken care of us during several visits to the store. He is friendly and bends over backwards to make everything perfect for the customer. He is the best!



Sam made a potentially hard process very effortless!

06-Mar-2017

Willard P.

Store Location: Bentonville, AR
Sam Yamani helped our family find our couch and loveseat set. Sam was very pleasant, helped us identify our needs, and showed several options. Sam made a potentially hard process very effortless. Thank you Sam!



Shopped around but purchased at Hank's!

06-Mar-2017

JoAnn H.

Store Location: Jomesboro, AR
Purchased bedroom furniture and a desk in Feb. 2017. Steve greeted us immediately and showed us all the bedroom furniture and pointed out different things on each one, he was very pleasant and never pushy or tried to sell us one over the other, just left it up to us. We had plans on going to several furniture stores in the area but between the selection they had and the service we did not find it necessary to go any where else, found just what we wanted. We did go to other furniture stores in our area before going to Hanks but did not find anything we wanted and the selections were not even close with what Hanks has. A big plus for us was we did not have to order it and wait 6-8 weeks, it was delivered one week later.



Trish was so helpful!

06-Mar-2017

Farrah J.

Store Location: Rogers, AR
Trish was so helpful and made the whole experience of buying a new bed and sofa so easy! She continued to work with us after the sale when we realized the selected sectional would be too big for our space and helped us to choose a sofa via photos and texts to save us another trip back to the store. Great customer service!!!



Worked within my budge and quick delivery!

06-Mar-2017

Theresa G.

Store Location: Rogers, AR
I had a great experience with the sales team at Hanks. I needed to stay within in budget and they worked with me to help me find what I was looking for within my budget. I also needed a quick delivery since I was moving. Harry was great, he helped me get a great deal and a perfect delivery time for my schedule!!!! I highly recommend the Hank's Team!



Great experience!

16-Feb-2017

Michael A.

Store Location: Panama City, FL
Great experience. Scott Rankin was very accommodating in every aspect of the purchase. Will check back when in the market for more furniture.



I give him 5 starts for his professionalism.

16-Feb-2017

Kimiko P.

Store Location: Mobile, AL
Excellent customer service! This salesperson was very nice and helpful. I give him 5 starts for his professionalism.



Repeat customer since 2010.

16-Feb-2017

Kouri A.

Store Location: Mobile, AL
From our first purchase with Adam in 2010 until last night's shopping experience, Adam has provided excellent customer service and guidance. He's an honest salesperson who places the needs of his customers first. Before we consider purchasing any furniture, Adam is always the first person we call! Thanks again for making our house a home!



Very professional, patient and helpful!

16-Feb-2017

Caron H.

Store Location: Panama City, FL
Great salesperson. Very professional, patient and helpful! Thanks so much for your help in getting just the right mattress.



5 star salesman!

31-Jan-2017

Monica C.

Store Location: Mobile, AL
Darry was extremely helpful with picking out my living room furniture. 5 star salesman!



Excellent fun salesman!

31-Jan-2017

Paul G.

Store Location: Destin, FL
Excellent fun salesman!



Hunter did an exceptional job!

31-Jan-2017

Larry J.

Store Location: Conway, AR
Hunter did a exceptional good job explaining what kind of mattress we needed for our home. He was very nice to us and did not pressure us to buy a mattress and I appreciate that.



I can count on Darry!

31-Jan-2017

Kelinski S.

Store Location: Mobile
I would like to thank Darry Shoemore for always showing great Salesman experience with me and not only me but other customers as I have seen. He has always gotten what I needed if it was in store and if not he got it there for me and is very knowledgeable of merchandise and satisfying the customer needs. I can count on Darry to get exactly what I need.



I recommend Hanks to my friends and family.

31-Jan-2017

Suzanne C.

Store Location: Rogers, AR
Sam was a very good salesman. He allowed us to look around without any pressure. Bought some furniture on Sunday, but changed my mind on Monday to another style and Sam made the switch very painless. I look forward to the delivery and our new furniture. I would recommend Hanks to my friends and family.



I will buy from Hank's again!

31-Jan-2017

Store Location: Conway, AR
Dylan was very nice and helped me when I was looking to buy a sofa. He did not pressure me in any way let me look and answered my questions. I shopped over the new year holiday had to wait till the following Monday for my sofa. But will buy again for any furniture I need. The only thing I didn't like that other stores has is free delivery.



Nick was professional an knowledgeable!

31-Jan-2017

Lucy S.

Store Location: Pensacola, Fl
Excellent Customer Service! My husband and I had the privilege of meeting and working with Nick. We entered the store looking for a variety of pieces of furniture and Nick was not only professional but very knowledgeable. He was able to show us all of our options and made our shopping experience completely stress free! Order preparation was quick and easy. We will be back in the future!



No pressure sales!

31-Jan-2017

Larry J.

Store Location: Conway, AR
Hunter did a exceptional good job explaining what kind of mattress we needed for our home. He was very nice to us and did not pressure us to buy a mattress and I appreciate that.



Perfect recliner for my wife!

31-Jan-2017

David T.

Store Location: Conway, AR
My wife has had some health issue recently. We talked about things we could do to help her get through the day a little easier. Making her a little more comfortable. She asked if I would mind getting her a reclining chair. Naturally I don't mind at all, so we decided to go to Hank's Fine Furniture in Conway. We were greeted by Mr. Dylan Penzo when we entered the store. Told him we were looking for a good recliner. He took his time and toured us through the various selections of recliners Hank's had available. My wife found the one she wanted with his detailed and awesome help. I was very, very satisfied with Mr. Penzo's help. Awesome guy. Thanks and I will shop again in the future at Hanks if I need more furniture.



Professional salesman

31-Jan-2017

Tom R.

Store Location: Russellville, AR
A couple of weeks ago I had a problem at Hank's in Russellville Ar. when a recliner special ordered came in wrong. Jason and I had some disagreements on the handling of the deal. 2 weeks forward the recliner problem was corrected and it looks great. Jason and I had a good conversation and the final results was shaking hands and thanking each other. All is well. Thank You, Jason!



Sales person had great input!

31-Jan-2017

Jackie S.

Store Location: Fort Smith, AR
Lizzie was wonderful! She was helpful and enthusiastic. I asked her opinion on a couple of arrangements I was thinking about and she had great input.



Shaun instantly knew what I was looking for!

31-Jan-2017

Michael N.

Store Location: Texarkana, TX
I walked in with an idea and price range. Shaun instantly took me to what I was looking for and had suggestions for other pieces of furniture I was looking for. I will definitely return in the future for that amazing service.



We are a repeat customer!

31-Jan-2017

Linda L.

Store Location: Rogers, AR
We have bought furniture now several times at this location. Kelvin Harris is always the person we ask for. Kelvin has a lot of knowledge and is always extremely helpful. Great person.



Kudos to the fine sales staff!

24-Jan-2017

Drew F.

Store Location: Rogers, AR
Dakota and Chris were top-notch service providers when it came to delivery and installation of a new bed purchased from Hank's Fine Furniture in Rogers, AR. They were courteous, professional, knowledgeable and efficient with the installation and follow up. Kudos to them and to the fine sales staff at Hanks!



No pressure and no hassle!

24-Jan-2017

Stacie G.

Store Location: Mobile, AL
We had a great shopping experience! After greeting you and letting you know they are there to help, all the salesmen allow you plenty of time to shop and look around without hassle. When we were ready, Adam was a great help. Friendly and efficient.



10/10 customer service!

23-Jan-2017

Janet K.

Store Location: Bentonville, AR
Jimmy Tollison went above and beyond to help my family and I find exactly what we wanted. He spent time with us making sure we knew all the options available to us. He even accompanied us to another Hank's store that had a larger selection. We found two pieces of furniture that are perfect for us and our home. 10/10 customer service! We will definitely be back.



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